Privacy Policy

1. Information We Collect

FurMarket (“we,” “us,” or “our”) collects information to provide and improve our marketplace services. We collect the following types of information:

Account Information

• Full name, email address, and password when you create an account.
• Phone number and mailing address when provided for shipping or verification.
• Government-issued ID for seller verification purposes.
• Payment information processed securely through Stripe (we do not store card numbers).
• Business name and EIN if you register as a business seller.

Transaction Data

• Purchase and sale history, including items, amounts, and dates.
• Bidding activity on auction listings.
• Shipping addresses and tracking information.
• Escrow transaction status and dispute records.

Browsing Data

• Pages visited, search queries, and items viewed.
• Device type, browser type, operating system, and IP address.
• Referring URLs and interactions with our site.

2. How We Use Your Information

• Account Management: To create, maintain, and secure your account.
• Transactions: To process purchases, sales, escrow, payouts, and refunds.
• Communications: To send order confirmations, shipping updates, and dispute notifications.
• Verification: To verify seller identity and prevent fraud.
• Analytics: To understand how our platform is used and improve the user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Marketing: To send promotional communications (you may opt out at any time).

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Stripe: Payment and payout information is processed by Stripe, our payment processor. Stripe’s privacy policy governs their use of your data.
• Shipping Carriers: Name and shipping address are shared with carriers (USPS, UPS, FedEx) to fulfill deliveries.
• Other Users: Buyer shipping address is shared with sellers to fulfill orders. Seller name and general location are visible on listings.
• Law Enforcement: We may disclose information in response to valid legal requests, subpoenas, or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred.

4. Cookies and Tracking

We use cookies and similar technologies for the following purposes:

• Essential Cookies: Required for login, authentication, and core site functionality.
• Analytics Cookies: Help us understand site usage patterns and improve performance.
• Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Transaction records are retained for a minimum of 7 years for tax and legal compliance purposes. If you request account deletion, we will remove your personal information within 30 days, except for data we are legally required to retain.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information (subject to legal requirements).
• Opt-Out: Unsubscribe from marketing emails at any time using the link in each email.
• Data Portability: Request your data in a machine-readable format.

To exercise any of these rights, contact us at privacy@furmarket.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• The right to know what personal information is collected, used, shared, or sold.
• The right to delete personal information held by businesses.
• The right to opt out of the sale of personal information. We do not sell your personal information.
• The right to non-discrimination for exercising your CCPA rights.

8. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data in transit, secure password hashing, and PCI-compliant payment processing through Stripe. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

9. Children’s Privacy

FurMarket is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices: